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Home > Training > Online Learning
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Online Learning Courses

Introduction

We offer a range of online learning courses in partnership with the some of the country's leading providers of online learning.  We have over 100 courses available covering many areas of work and training, including human resources, leadership and management, childcare, education, health and safety, and preparing for employment.  Online course are a good way to learn new knowledge and add to your CV.

Course Booking and Enrolment

To enrol on one or more courses, browse through the course catalogue and descriptions and make a note of the courses and their codes (beginning with OL, eg OL-152) that you wish to undertake.  Once you have made your choices, select the Book an Online Course option below and use the online booking form.  You can select up  to FIVE courses in any one booking.  Course fees are £25 per course with a fifth course free of charge.  Once we have received your enrolment, with will be back in touch by email (usually within 24 hours) to set up your training account (if you do not have one already) and ask you for payment.
Book an Online Course
Note : You can use the booking form to select up to FIVE online courses.  Browse the list of courses below (and details further down) and make a note of the course codes (e.g. OL-152) you which to select when you use the form.  Only select the BUTTON above when you have decided which courses you wish to undertake.
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Course Categories

There are a number of different categories of courses.  They are:

Skills for Employment
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Higher Level Employability Skills
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Health and Social Care
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Personal Development and Employability
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Business, Leadership and Management
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Health and Safety
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Health and Wellbeing
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Childcare and Education
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Retail and Hospitality
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Course Details
Skills for Employment

Managing Personal Finance
Course Code : OL-101
Category : Personal Development/Employability
Type : Online (Approx Hours : 20)
Explore sources of income, how money can be received and payments can be made, and examples of expenditure, as well as methods of recording income and expenditure and problems which may occur if expenditure is greater than income.  Also learn about ways of reducing expenditure, products offered by banks and building societies and advantages and disadvantages of different types of accounts, and advantages, disadvantages and costs of borrowing.
Exploring Job Opportunities
Course Code : OL-102
Category : Personal Development/Employability
Type : Short Course (Approx Hours : 10)
Explore information about job options including how to find a job based on interests, experience, skills and qualities. Discover how to find realistic job options and next steps to enable application.
Preparing for Interviews
Course Code : OL-103
Category : Personal Development/Employability
Type : Short Course (Approx Hours : 9)
This course teaches how to prepare for an interview, including body language, personal appearance, questions and responses, as well as how to listen effectively in an interview.  Also learn appropriate body language, speaking and listening skills and asking for further clarification in an interview, as well as asking relevant questions using a range of techniques and identifying aspects of one's own performance that were positive and that can be improved upon.
ICT for Employment
Course Code : OL-104
Category : Personal Development/Employability
Type : Short Course (Approx Hours : 9)
This course explores technology skills needed to work in job roles of interest, compare their current skills in this area against those required, and identify how to develop these skills to meet expectations. Also learn how to demonstrate safe and appropriate use of ICT equipment, word processors and email or webmail.
Communicating with Others at Work
Course Code : OL-105
Category : Personal Development/Employability
Type : CPD Course (Approx Hours : 10)
Communication skills is the number one in-demand skill that employers look for. Effective communication skills play an essential role in every aspect of work, from building relationships with colleagues and clients to presenting ideas and solving problems.  This CPD course will equip you with the knowledge and skills needed to effectively communicate in a work environment.  This course teaches how to identify information needed for a particular task, how to obtain information from others, as well as how to communicate clearly, respond appropriately to queries and ask questions.
CV Writing
Course Code : OL-106
Category : Personal Development/Employability
Type : CPD Course (Approx Hours : 9)
This course covers the main concepts of how to write a CV including the purpose and expected content, as well as identifying a suitable format for a CV, completing a CV and reviewing this for accuracy.
Developing Confidence and Self-Awareness
Course Code : OL-107
Category : Personal Development/Employability
Type : CPD Course (Approx Hours : 27)
This course teaches how to look at personal behaviours in situations where feeling confident or a lack of confidence, areas of low confidence, as well as uncomfortable social situations and the reasons for these. Review examples of behaviour which may be inappropriate in such situations, and how to change attitudes and behaviour to participate more effectively.  Look at scenarios that cause stress, how to recognise feelings of stress and techniques to reduce it and improve well-being. Plan short-term goals, action plans to meet them, how to identify and record achievements, and how goal setting can affect confidence.
Maintaining Work Standards
Course Code : OL-108
Category : Personal Development/Employability
Type : CPD Course (Approx Hours : 20)
This course covers how to maintain high standards at work including attendance and punctuality requirements, the importance of these and how to meet them, as well as procedures for being late or absent, journey timetables and procedures for reporting timekeeping and attendance issues.  Also learn about organisational requirements relating to work activities, how to meet deadlines and who can support this, and how to complete work activities to the required standard, as well as health and safety procedures, organisational values and why these are important.

Course Details
Higher Level Employment Skills

Networking
Course Code : OL-151
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 7)
A network is defined as ‘a group or system of interconnected people or things’. In modern society networking has changed the way we interact with other people on a professional and personal level. Networking as a skill can be a powerful tool for persuasion and change as well as forming unique relationships that often defy traditional hierarchical structures and limitations.
In this short course, learners will understand the difference between networking and hierarchy by critiquing the bureaucratic approach to organisation. Learners will gain an understanding of how networks can react to complex situations. Understand the power of networked communication and the ability to articulate how society, state and business utilise networks to create change and action. Learners will recognise the value of engaging, investing and building upon their own personal networking relationships and professional connectivity.  This short course is particularly well suited to graduates or anybody looking to improve their employability prospects.
Negotiating and Influencing
Course Code : OL-152
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 3)
Negotiating and influencing are highly sought-after interpersonal skills that employers will often seek out in a variety of job roles including marketing, sales, and business management. It is common for negotiation and influencing skills to be assessed in competency-based questions on job application forms where a candidate will be required to provide real life evidence of utilising these skills.  This online short course will help learners gain a rounded understanding of influencing styles and how they can be beneficial in a professional and personal environment. After completing the course, learners will recognise the effect that different influencing styles can have on real-life situations as well as gain an understanding of the negotiation process.
Identifying Career Opportunities
Course Code : OL-153
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 4)
Whether you’re new to the professional world or want to pivot later in your career, finding the right career opportunities for you can often be a daunting prospect. We live in an age of information at our fingertips which can often lead to hours of job searching and countless application submissions. How do you know what career opportunity is right for you?  This short course will enable the learner to examine personal job aspirations and look inwards. Learn how to cultivate trust in future employers by engaging in meaningful career conversations as well as how to list potential career contacts. In the 21st century there are so many ways to find career opportunities, from job fairs, recruiters, job sites and LinkedIn to name a few, it can be hard to cut through the noise. Learners will debate the different approaches to job searching, identify a route that is best for them and create a prioritised list of chosen potential employers that best match their personal values.
Marketing - Personal Brand
Course Code : OL-154
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 4)
When most people think about personal brand, they probably think about social media stars, bloggers and celebrities on YouTube, Instagram and elsewhere, but that’s a limited perspective. Everyone can market their own personal brand and outwardly communicate that brand to the world- whether it be appearance, body language, a CV or online presence.  This short course will explore the ways in which a learner can utilise free resources to present themselves online. Evaluate the commitment required to establish your own personal online presence as well as choosing a suitable platform that is relevant for your subject matter expertise or chosen pathway. Learners will gain an understanding of how to create a personal website on WordPress as well as how to craft and outline an opinion piece that could be used in a personal blog.
Learning to Learn
Course Code : OL-155
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 4)
Agile learning is fast becoming one of the most in demand skills that employers are looking for in their graduates in the 21st century. The ability to learn skills quickly or ‘agile learning’ is incredibly relevant in relation to employability as it demonstrates a whole span of desirable soft skills.
During this online course, the learner will gain a developed understanding of learning agility and its current demand within the employment market. Individuals will also explore how to ‘unlearn’ personal unhelpful habits by understanding how habits are typically created and broken, as well as gaining insight into the neurological responses that make procrastination an easy trap to fall into. Learners will identify the key characteristics and approaches of an agile learner and how to develop agile learning for their own personal studies and professional work.
Life is a Team Sport
Course Code : OL-156
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 3)
When working in a team, it is vital that you have the necessary skills to make you a good team player. Even if you work well on your own due to great self-management, being a good team player is a highly valued skill for most jobs. Think of your favourite sports team, the better they work together, the more chance they have of winning or achieving their goal.  This auto-assessed short course will equip learners with the techniques needed to manage their emotions when working with others as well as how to demonstrate and understand the role of empathy in teamwork. Learners will go on to recognise the importance of trust in developing a successful team and identify techniques to build upon and maintain trusting professional relationships.
Inequality and Race
Course Code : OL-157
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 3)
The UK is becoming increasingly ethnically diverse, with over 20% of the population reporting to be from an ethnic minority group. Despite this increasingly rich diversity in the UK, inequalities can still be found in modern society. Inequality is not exclusively limited to ethnicity; inequality can also be identified from a gender perspective, affecting things like personal income and employment opportunities.  During this automarked course, which is part of our Graduate Employability programme, the learner will gain an understanding of inequality within modern society and be able to apply this understanding to contemporary debates and explain issues in relation to gender and/or race. Learners will explore the notion of social exclusion and its relationship with poverty, as well as understanding the difference between economic inequality and inequality of outcomes. Learners will be able to articulate an awareness of how and why discussions of race and discrimination have become prominent in modern society.
Boundaryless Skills and Careers
Course Code : OL-158
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 7)
The term ‘job for life’ is becoming less relevant and less achievable in today’s society. Rapid technological advancements, flattened hierarchies and decreased job stability due to financial meltdown have all contributed towards a shift in how we perceive and navigate our career paths. On average, a person will change career 5-7 times during their working life. This course is perfect for individuals who are considering a particular career path or career change.  This short course will explore the concept of protean career paths and how they differ from traditional career trajectories. Learners will develop an understanding of what a job is in the context of the growing ‘open talent economy’. Develop a deeper understanding of boundaryless characteristics, allowing the learner to become more open to other career paths. Learners will develop a critical understanding of the benefits of self-management and how self-awareness plays a part in developing personal skills and abilities to increase chances of success. Understand the benefits of curiosity and how this can lead to new ideas, experiences, and career opportunities.
Decision Making
Course Code : OL-159
Category : Higher Level Employability Skills
Type : CPD Course (Approx Hours : 7)
The skill of decision making is sought by virtually all employers and companies. Decision making is everywhere in our professional and personal lives- from what clothes we wear for an interview, deciding which supplier to work with or what business plan we should choose to execute. Following a structured decision-making process assures us that we are considering all needs and possible outcomes.  This course will enable the learner to identify the key differences between fast and slow thinking- sometimes referred to as ‘system 1’ and ‘system 2’ thinking. The course will equip the learner with an understanding of how we use fast and slow thinking to inform ourselves about the decisions we make. Learners will gain an understanding of how to outline the strategies that aim to help improve personal decision making.

Course Details
Health and Social Care

Alcohol Awareness
Course Code : OL-201
Category : Health and Social Care
Type : CPD Course (Approx Hours : 8)
Our online CPD alcohol awareness training course covers the harmful effects of alcohol use, possible health issues surrounding its consumption, and where to seek treatment and help if needed.
Dementia Awareness
Course Code : OL-202
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Whether you are looking for an online dementia course for personal or professional reasons, or are looking for dementia awareness training for staff, this course is relevant for anyone interested in dementia care. Our CPD Dementia Awareness course is designed to provide the basic knowledge needed to raise awareness and care for people with dementia. This includes the symptoms of dementia, the different types of dementia, behaviours, causes, and more.
Safeguarding Adults and Children
Course Code : OL-203
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Relevant for both individuals wanting to upskill or employers wanting a training course for their staff and volunteers, having knowledge of safeguarding of children and vulnerable adults is vital for any business, especially those in health and social care or childcare.  Our online CPD certified Safeguarding Adults and Children course covers key subjects such as how to recognise abuse and neglect, good practices for responding to allegations of abuse, safeguarding policies and procedures, and how to reduce the likelihood of abuse and risks of harm.
Sexual Health Awareness
Course Code : OL-204
Category : Health and Social Care
Type : CPD Course (Approx Hours : 9)
According to the World Health Organisation (WHO) sexual health is fundamental to the overall health and well-being of individuals, couples and families, and to the social and economic development of communities and countries. Sexual health requires a respectful approach to an individual's sexual preference, as well as an understanding of sexual experiences being pleasurable and safe, free of coercion, discrimination and violence.  This course is ideal for learners who wish to develop an in-depth knowledge and understanding of sexual health. This course will encourage a healthy lifestyle and prepare learners for further learning or training.  This qualification is suitable for learners aged 14 or above.
Awareness of Substance Misuse
Course Code : OL-205
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Substance misuse is when alcohol, illegal drugs, or over-the-counter or prescription medications are used in a way that could be harmful to you or others. In 2020, drug poisoning deaths increased by 3.8% compared to the previous year, and was the highest annual number since records began in 1993. Our online certified CPD Substance Misuse Awareness course will provide you with a range of knowledge and understanding surrounding the subject.
Understanding Anxiety
Course Code : OL-206
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Research shows that the number of people experiencing and suffering with anxiety is on the rise, especially since the Covid-19 pandemic, so it is more important than ever that people know how to manage and minimise it. Whether the anxiety is caused by work or exam pressures, financial problems, health issues or something else, everyone can experience anxiety.  This course is perfect for individuals wanting to upskill for personal or professional reasons, or employers looking for an anxiety training course for their staff. It will give you the knowledge needed to understand the causes and effects of anxiety, how to support people who suffer from anxiety, and how to manage anxiety.
Understanding Depression
Course Code : OL-207
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Around 1 in 5 adults are reported to have experienced some form of depression at the start of 2021, more than double compared to before the coronavirus (COVID-19) pandemic. No matter the cause, whether it’s financial problems, personal issues or something else, everyone can experience depression.
Our online depression course is perfect for individuals wanting to upskill for personal or professional reasons, or employers looking to provide training on depression for their staff. It will give you the knowledge needed to understand the causes and effects of depression, how to support people who suffer from depression, how to manage depression, and more.
Understanding Stress
Course Code : OL-208
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Stress can have a huge impact on daily life, work, and mental well-being, as well as the people around you. Our online CPD Understanding Stress short course is perfect for both employers looking for stress management training for staff, or individuals looking for a stress management course to gain knowledge and understanding for personal development or professional reasons. This stress management online course covers a range of areas including the definition and causes of stress, the effects stress can have on the body, work related stress, stress management techniques and how to support people experiencing stress.
Understanding the Safe Handling of Medication
Course Code : OL-209
Category : Health and Social Care
Type : CPD Course (Approx Hours : 4)
Learn the safe handling of medication through this course, covering legislation associated with handling medication; procedures for receiving, administering, handling, storing and disposing of medication; as well as looking at the most common types of medication that are administered to individuals in a care setting. The course is ideal for anyone currently working in a role where they need to administer medication, or for those who wish to progress into a role of this nature.
Mental Health Awareness
Course Code : OL-210
Category : Health and Social Care
Type : CPD Course (Approx Hours : 8)
Whether you are an individual interested in gaining a basic knowledge of mental health for personal or professional reasons, or an employer looking for mental health awareness training for employees, this course is ideal. Our CPD certified online mental health awareness course will increase your knowledge and understanding of how cultural diversity, social and personal elements can cause mental health problems, how to recognise and respond to mental health conditions and provide you with a range of skills needed when working in mental health.
Mental Capacity Act
Course Code : OL-211
Category : Health and Social Care
Type : CPD Course (Approx Hours : 5)
Whether you are an individual who may care and support people who lack capacity, or an employer looking for mental health training courses for staff, mental health capacity act training is vital. The Mental Capacity Act (2005) is a key piece of legislation that protects the rights of individuals who lack capacity, as well as providing legal protection to those who provide care, support and treatment for individuals who lack capacity. The Act also outlines what constitutes restraint and the factors which make restraint lawful. Our online CPD certified Mental Capacity Act course will provide a greater understanding of the importance of the Mental Capacity Act (2005) and how it impacts the care of individuals who lack capacity.
Stalking and Harassment Awareness
Course Code : OL-212
Category : Health and Social Care
Type : CPD Course (Approx Hours : 2)
This course is aimed at anybody who wants to learn more about stalking and harassment and how to protect and help individuals at risk. This course will provide a general understanding and in-depth knowledge of what is classed as stalking and harassment, why it is important to be aware of these and how to protect and help those at risk.
Spiking Awareness
Course Code : OL-213
Category : Health and Social Care
Type : CPD Course (Approx Hours : 2)
Anybody can be a victim of spiking and can be carried out by strangers or people you know.  There has been an alarming surge in spiking incidents across the UK in recent years, with 10% of women and 5% of men saying they had been spiked in 2022 according to a YouGov poll. Spiking can happen in many ways, from drink spiking to the concerning emergence of needle spiking presenting new complexities and risks, adding to the gravity of the modern epidemic.  This 2-hour online course caters to individuals seeking to enhance their understanding of spiking. Participants will gain insight into the nature of spiking, including the types of drugs commonly used, and strategies to mitigate the risk of falling victim to such incidents. Participants will explore valuable perspectives on recognising potential spiking hazards in various environments and understand their broader impact on communities. Participants will build their knowledge of how to identify symptoms of spiked drinks, recognise signs of potential spiking victims, and understand appropriate courses of action in such situations.
Suicide Awareness and Prevention
Course Code : OL-214
Category : Health and Social Care
Type : CPD Course (Approx Hours : 2)
Around the world, more than 700,000 people die every year due to suicide. And for every suicide, there are many more people who attempt it.  This online CPD training course is aimed at anybody who wants to expand their knowledge of suicide awareness and prevention. Learners should be able to recognise the effects of suicide and suicidal thoughts on the affected individual, their loved ones and on wider society. They will also understand how to recognise suicidal behaviour in children, young people and adults and how to support individuals.  This is a training course and should not be  undertaken as a form of non clinical therapeutic intervention or counselling.
Menopause Awareness
Course Code : OL-215
Category : Health and Social Care
Type : CPD Course (Approx Hours : 2)
Despite over 90% of menopausal women in the UK experiencing symptoms such as hot flushes, night sweats and low mood, the subject of menopause is often considered taboo by some. Menopausal symptoms can have a detrimental impact on quality of life, well-being and may also have a significant impact on personal relationships and professional life- with 10% of women leaving their jobs directly due to the menopause. This course is aimed at anyone who wants to expand their knowledge on menopause and challenge the social stigma. The course will provide learners with a general understanding of the stages of the menopause. Learners will also delve into why it’s important to raise awareness, explore reasonable adjustments employers can make, and learn how we can support friends and family going through it.
Knife Crime
Course Code : OL-216
Category : Health and Social Care
Type : CPD Course (Approx Hours : 2)
The number of recorded murders carried out using a knife or sharp instrument in the UK currently stands at 40%. Knife-enabled crime saw a 10% increase to 49,027 offences in the year ending March 2022, from 44,642 in the year ending March 2021. This Knife Crime Awareness CPD (Social Series) is valuable for anyone who is planning a career that requires an understanding of knife crime and is looking to gain a qualification in this. Develop a rounded awareness of knife crime, an understanding about why individuals choose to carry knives and how you can identify the signs of someone who may be involved in knife crime or the use of other offensive weapons. The course will explore how to support a reduction in knife crime and includes an extended presentation from anti-knife crime speaker Byron Highton, who tragically lost his own brother Jon-Jo in a fatal stabbing in 2014. The course is suitable for those who desire to form a foundational knowledge due to little or no previous experience of Knife Crime Awareness.
Understanding Domestic Abuse
Course Code : OL-217
Category : Health and Social Care
Type : CPD Course
This course will equip learners with a detailed understanding of domestic abuse. Learners will learn about the many aspects of domestic abuse, including legal definitions, the signs of domestic abuse and the dynamics of relationships that lead to domestic abuse. They will also consider the impact on different demographics, and how to react, report and signpost instances of disclosure.
Consent Matters
Course Code : OL-218
Category : Health and Social Care
Type : CPD Course
This course is aimed at anyone seeking to improve their knowledge of consent, either for personal or professional reasons. Those studying qualifications in the counselling, community work, youth work or volunteering sectors may find this qualification useful.
Those who choose to study this course will consider many aspects of consent, including legal definitions, common societal myths and misconceptions, importance of gaining consent, responding to events and how to signpost.

Course Details
Personal Development and Employability

General Data Protection Regulations (GDPR)
Course Code : OL-301
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
The General Data Protection Regulation (GDPR) came into effect in Europe on 25th May 2018 and was designed to modernise laws that protect the personal information of individuals. It is essential that any company that handles user data ensures compliance with GDPR.  It is essential that anyone who handles personal information is aware of GDPR and how to adhere to it in their work practices. This GDPR course will provide a greater understanding of how to apply its principles in your work and how it promotes the rights of individuals in relation to data collection and management.
Introduction to First Aid - Zone 1
Course Code : OL-302
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
With demand for qualified first aiders in workplaces around the country, first aid training courses are a vital resource for all businesses. So whether you are an employer looking for basic first aid training for staff, or an individual looking for first aid training online for personal or professional reasons, this online first aid course is for you.  Our CPD certified Introduction to First Aid - Zone 1 course is one of four short courses that will provide the skills, knowledge and understanding needed to provide basic first aid for a range of injuries and illnesses, and potentially save lives. This course includes subjects such as the role of a first-aider, infections, first aid kits, reporting and recording workplace accidents, what to do in an emergency, patient assessments, minor injuries such as small cuts and burns, and more.
Introduction to First Aid - Zone 2
Course Code : OL-303
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Our CPD certified Introduction to First Aid - Zone 2 course is one of four short courses that will provide the skills, knowledge and understanding needed to provide basic first aid for a range of injuries and illnesses, and potentially save lives. This course includes subjects such as asthma, bone, muscle and joint injuries, shock, severe bleeding, and more.
Introduction to First Aid - Zone 3
Course Code : OL-304
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Our CPD certified Introduction to First Aid - Zone 3 course is one of four short courses that will provide the skills, knowledge and understanding needed to provide basic first aid for a range of injuries and illnesses, and potentially save lives. This course includes subjects such as adult choking, chest pains and heart attacks, seizures, and more.
Introduction to First Aid - Zone 4
Course Code : OL-305
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Our CPD certified Introduction to First Aid - Zone 4 course is one of four short courses that will provide the skills, knowledge and understanding needed to provide basic first aid for a range of injuries and illnesses, and potentially save lives. This course includes subjects such as head injuries, severe allergic reactions, strokes, unconsciousness, resuscitation, and more.
Personal Money Management
Course Code : OL-306
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Need help achieving financial goals? This course aims to enable more careful thinking about money, specifically how to budget better and save money. Learn about interest rates and how they affect financial decisions. Become more aware of daily, weekly and monthly spending as the course encourages evaluating spending and how necessary this is.
Principles of Safeguarding
Course Code : OL-307
Category : Personal Development / Employability
Type : CPD Course (Approx 26 hours)
Safeguarding is the process of keeping vulnerable adults and children safe to protect them from abuse and neglect and provide effective care. Relevant for most sectors, safeguarding is especially vital for people working in health and social care or early years, childcare and education.  This course will provide skills, knowledge and understanding in a range of areas and covers how to protect both children and adults at risk. The course content covers subjects such as safeguarding in organisations, legislations, local initiatives, safeguarding children and young people, and how to recognise signs of abuse, and much more.  Aimed at both individuals looking for an online safeguarding course for personal or professional reasons, or employers looking for safeguarding training for staff, this course has got you covered.
Rights and Responsibities
Course Code : OL-308
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Both employers and employees have responsibilities to each other, and they should both expect their rights to be maintained. They relate to areas such as equal opportunities, health and safety, the right to be paid a minimum wage, and the provision of terms and conditions of employment.  Whether you are looking for rights and responsibilities training for yourself or your employees, our CPD Rights and Responsibilities course covers all the key information needed to understand the rights and responsibilities of employers as well as employee rights and responsibilities in the workplace. It provides a range of knowledge and understanding in a number of areas including legal duties, confidentiality and data protection, trade unions, and more.
The Importance of British Values
Course Code : OL-309
Category : Personal Development / Employability
Type : CPD Course (Approx 26 hours)
British Values is an initiative set up by the government to teach students the Values of democracy, the rule of law, individual liberty, the mutual respect and tolerance for those of other faiths and beliefs, and the commitment to promote the Equality duty. Our short online Importance of British Values course is aimed at anyone looking to develop knowledge on the subject and employers looking for British Values training for staff, and it covers democracy, mutual respect, tolerance, individual liberty and more.
The Importance of Online Safety
Course Code : OL-310
Category : Personal Development / Employability
Type : CPD Course (Approx 26 hours)
With over 65 million internet users in the UK alone, and 4.48 billion social media users around the World, it is more important than ever to know how to stay safe online and protect children and young people online.  This course is aimed at anyone looking to develop their knowledge for personal or professional reasons, or employers looking for online safety training for staff. This course covers the scope and risks of online safety and how to minimise the risks, the influence of social media and how to use social media safely (including social media settings) and how to recognise and respond to changes in behaviour indicating unsafe online behaviour.
The PREVENT Duty 
Course Code : OL-311
Category : Personal Development / Employability
Type : CPD Course (Approx 26 hours)
Develop your knowledge in Prevent duty training and its role and importance in society. Whether you are an individual wanting to develop your knowledge in the prevent duty principles or an employer looking to train your staff, our prevent online training CPD has all the information you need.  Gain an understanding of why Prevent is necessary, its connection to British values, and how to recognise and protect individuals from radicalisation and extremism.
Understanding Equality and Diversity 
Course Code : OL-312
Category : Personal Development / Employability
Type : CPD Course (Approx 4 hours)
Equality and diversity is a term used to promote opportunity for all, giving every individual the chance to achieve their potential, free from prejudice and discrimination. As well as recognising, respecting and valuing differences in people. Our CPD equality and diversity training course introduces key aspects of equality and diversity and the importance of this within the workplace, society and in communities. This equality training covers the main principles of equality and diversity, the rights and responsibilities of both employers and employees in the workplace, diverse communities and the importance of working or learning in a place that promotes diversity.

Course Details
Business, Leadership and Management

Conflict Management
Course Code : OL-401
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Whether you are an individual looking to move into a team leader or management position, or an employer looking for conflict management training courses for their staff, we have got you covered. This conflict management training course provides the knowledge and understanding for how to recognise and manage different types of conflict at work. Also covered is how to positively support individuals through situations of conflict.
Discipline in the Workplace
Course Code : OL-402
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Within every workplace, disciplinary procedures are important. Whether you are an individual looking to move into a human resources, team leader or management position, or an employer looking at how to improve discipline in the workplace, this is the course for you.  This course aims to give you the knowledge needed to recognise when discipline actions are needed and how to deal with employee disciplines. Topics covered in the course include verbal warnings, performance improvement plans, disciplinary processes, grievances and gross misconduct.
Induction of New Staff
Course Code : OL-403
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Induction training is an important form of employee training for new staff. It enables them to perform their duties and be productive as quickly as possible, and to feel comfortable in their new profession or job role. Effective induction training covers key information such as health and safety, and specific training on any duties and skills required for a new job role.  This short course is suited for both individuals looking to upskill, and employers looking for staff induction training for employees. It will provide a range of knowledge surrounding the induction process, the benefits of induction training, legal aspects, progression, evaluation, and more.
Leading and Motivating a Team
Course Code : OL-404
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
The ability to lead and motivate a team are extremely important skills. A good leader inspires and motivates people, making them work harder and be more efficient. This short course aims to provide the knowledge needed to understand how to lead and motivate a team. Learn methods of effective communication, how to motivate a team or individual and team development.
Organising and Delegating
Course Code : OL-405
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Business management courses are an effective way for individuals to gain skills that are beneficial for their career, and for employers to upskill their staff. Our online CPD Organising and Delegating course will give you the knowledge and understanding needed to deal with management responsibilities and improve as a leader. It will teach you how to develop your management skills, how to improve organisational skills and how to improve delegation skills.
Performance Management
Course Code : OL-406
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Performance management training courses are a perfect way for people to learn the key skills needed to effectively manage performance in the workplace. This course will open a variety of employment opportunities for individuals and provide a way for employers to develop the skills of their staff. This course will build your knowledge of the core skills needed to provide good performance management, carry out performance appraisals, and more.
Planning and Allocating Work
Course Code : OL-407
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Gain the key skills needed to effectively manage team members through planning and allocating day to day activities in the workplace. Our online CPD Planning and Allocating Work course can open a variety of employment opportunities for individuals and provides employers with the opportunity to develop staffs’ management skills. It will build knowledge of the fundamentals of project planning and allocating work, as well as developing the core skill sets needed for team management, performance management, project management, and more.
Solving Problems and Making Decisions
Course Code : OL-408
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Whether you are an individual wanting to progress in their career, or an employer looking to upskill staff, skills in problem solving and decision making are a key element for any team leader or management role. Our online CPD solving problems and decision making course will provide the key skills, knowledge and understanding needed to carry out effective decision making processes and choose the best course of action. It covers subjects such as defining, investigating and analysing problems, data and information, evaluating problems, and planning techniques.
Stress Management
Course Code : OL-409
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
Research shows that stress, along with anxiety and depression, account for 51% of all work-related ill health cases in the UK, so it is essential that people know how to manage stress at work. No matter the job role, business size or sector, everyone can experience stress, and employers have a legal duty to protect their employees from it. This course is perfect for individuals wanting to upskill for personal or professional reasons, or employers looking for stress management training for their staff. It will provide the key knowledge needed and covers subjects including the causes and impact of stress, symptoms, management techniques, how to provide support and reduce stress, and management responsibilities.
Understanding Leadership
Course Code : OL-410
Category : Business, Leadership and Management
Type : CPD Course (Approx 4 hours)
With an estimated 8 in 10 employees leaving their job due to feeling unhappy with their prospects, it’s clear that effective leadership training is a cornerstone of any good workplace. Whether you are an individual looking for a leadership course to benefit your career, or an employer looking for leadership training for staff, our Understanding Leadership CPD course is perfect. This course covers a range of subjects including the different types and styles of leadership, their effects on individual and group behaviour, how to develop an effective leadership style, and more.

Course Details
Health and Safety

COSHH Risk Assessment
Course Code : OL-501
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
COSHH (Control of Substances Hazardous to Health) is a type of health and safety regulation for any business working with hazardous substances. This course will provide you with the skills and knowledge needed to identify dangerous substances, know how they can cause harm to the body, carry out COSHH assessments and put control measures in place.
DSE (Display Screen Equipment) Risk Assessment
Course Code : OL-502
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
DSE (Display Screen Equipment) assessments are important regulations for anyone who uses display screen equipment such as laptops, PCs, tablets and smartphones for an hour or more at a time as part of their job. This course is perfect for both individuals and employers looking for a DSE training course to ensure the health and safety of DSE users in work environments, whether they are in an office or are home workers. This course will provide information regarding the regulations as well as the skills and knowledge needed to carry out DSE workstation risk assessments, identify potential hazards and how to minimise hazards.
Fire Safety Principles
Course Code : OL-503
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
No matter if you are an individual looking to raise your fire safety awareness, or an employer looking for fire safety training for employees, this course is for you. Relevant for all work environments and industries, from construction sites to offices, health and safety is vital. Our online CPD fire safety training course will provide you with the knowledge you need to understand fire hazards and risks, know how to effectively identify and control any hazards, and what to do in the event of a fire including evacuation procedures.
Health and Safety in the Workplace
Course Code : OL-504
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
Health and safety training courses are an important factor for any work environment, so whether you are an employer looking to upskill staff and improve safety at work or an individual wanting training to benefit their career, this course is for you. Our online CPD health and safety in the workplace course will provide you with the understanding, knowledge and skills you need to recognise hazards, carry out risk assessments, reduce risks, and what to do in the case of an accident or ill health.
Manual Handling Safety at Work
Course Code : OL-505
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
Manual handling is the transportation or support of a load either by hand or by bodily force, including lifting, putting down, pulling, pushing, moving or carrying loads. All employers must protect their employees from any risk of injury from any hazardous manual handling in the workplace, meaning manual handling training courses are vital. This course is designed to provide an understanding and awareness of the risks associated with manual handling and how to recognise and reduce the risks to prevent injury or ill health.
Prevention and Control of Infection
Course Code : OL-506
Category : Health and Safety
Type : CPD Course (Approx 4 hours)
An understanding of how to effectively prevent and control the spread of infection is crucial in ensuring that individuals do not unknowingly cause their family, friends, colleagues and any other people that they come into contact with to become unwell. By completing this course, you will be equipped with a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home. You will also gain knowledge of how to identify infections, as well as the different types of infection.

Course Details
Health and Wellbeing

Explore the Principles of Healthy Eating
Course Code : OL-551
Category : Health and Wellbeing
Type : CPD Course (Approx 4 hours)
The effects of diet are felt throughout the body, from the way we look to our mental health so knowing the right food to eat is important.

Our CPD Principles of Healthy Eating course is great for both individuals interested in nutrition and healthy eating, as well as employers looking for healthy eating training courses for staff. This short course aims to provide the basic skills, knowledge and understanding needed to live a healthy lifestyle and make healthy eating habits. It covers a wide range of areas such as health issues, food hygiene, preparation, nutrition, food safety, and more.

Principles of Exercise and Fitness
Course Code : OL-552
Category : Health and Wellbeing
Type : CPD Course (Approx 4 hours)
Exercise and fitness is important for everyone to maintain their health and well-being, and for anyone looking to improve their mental health or lose weight. Training in these subjects are particularly important for anyone working in the fitness industry such as personal trainers and fitness instructors. Whether you are looking for online fitness courses for yourself, or you are an employer looking for fitness training for staff, this course can help. It covers a range of subjects including nutrition guidelines for a healthy diet and weight loss, the health benefits of exercise, the anatomy and physiology of the human body, and more.

Course Details
Childcare and Education

Principles of Internet Safety
Course Code : OL-251
Category : Childcare and Education
Type : CPD Course (Approx 4 hours)
With over 65 million internet users in the UK alone, knowing how to stay safe online has never been so important. Whether you are an individual looking to increase your knowledge for personal or professional reasons, or an employer looking for internet safety training for your staff, this course is ideal. Relevant to all internet users, especially parents and carers, school staff, social workers, education settings etc, this course will provide you with a wide range of knowledge. It is designed to highlight particular areas of concern for internet users, such as sharing personal information online and the possibility of being groomed online, and it will increase your awareness of what the dangers are when using the internet.
Safeguarding Adults and Children
Course Code : OL-252
Category : Childcare and Education
Type : CPD Course (Approx 4 hours)
Relevant for both individuals wanting to upskill or employers wanting a training course for their staff and volunteers, having knowledge of safeguarding of children and vulnerable adults is vital for any business, especially those in health and social care or childcare. This course covers key subjects such as how to recognise abuse and neglect, good practices for responding to allegations of abuse, safeguarding policies and procedures, and how to reduce the likelihood of abuse and risks of harm.
Understanding Bullying and Discrimination in Children and Young People
Course Code : OL-253
Category : Childcare and Education
Type : CPD Course (Approx 2 hours)
This course has been developed to give an understanding of how to recognise signs of bullying and discrimination in children and young people. Learn about various types of bullying including cyberbullying and factors that are likely to put a child at greater risk. Develop a greater understanding of legislation regarding bullying and discrimination and the procedures that should be followed when incidents are reported.
Safeguarding in Out-of-School Settings
Course Code : OL-254
Category : Childcare and Education
Type : CPD Course (Approx 2 hours)
This course is aimed at anyone who works within an out-of-school settings, especially those working directly with children and young people. This course will provide learners with an understanding of how to and why it’s crucial to promote the safety and welfare of minors in their care.
Safeguarding in Education
Course Code : OL-255
Category : Childcare and Education
Type : CPD Course (Approx 2 hours)
Gain an understanding of safeguarding in Education with this auto-assessed short course. The course has been designed to provide the knowledge and skills to protect the welfare of children and vulnerable adults in education settings such as schools and colleges. Learn about why safeguarding policies and procedures are vital to child protection and the statutory guidance available to help with this.
Develop the knowledge of what safeguarding is, why it’s important and the roles and responsibilities involved in safeguarding children in education. This course also covers the importance of British values and prevent duties as part of safeguarding as well as what consent is and how to stay safe online.

Course Details
Retail and Hospitality

Deliver Excellent Customer Service
Course Code : OL-601
Category : Retail and Hospitality
Type : CPD Course (Approx 4 hours)
Providing a good customer service experience is vital for a successful company. Whether you are an individual wanting to develop your customer service skills to gain employment or benefit your job role, or an employer looking for a customer service training course for your staff, this course has you covered. This course will provide skills, knowledge and understanding in a number of subjects including the principles of customer service, legislations, communication skills, customer complaints handling and more.
Food Safety Awareness
Course Code : OL-602
Category : Retail and Hospitality
Type : CPD Course (Approx 4 hours)
If you are an individual looking for a food safety and hygiene course to benefit your career, or an employer looking for an online training course to upskill staff members and comply with the law, we have you covered. This includes key subjects such as health issues relating to food, legal requirements, food poisoning, contamination, basic food hygiene, protective clothing, safety management, equipment and more.