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Home > Courses > Level 3 ILM Diploma in Leadership and Management

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Level 3 ILM Diploma in Leadership and Management


The ILM Level 3 Diploma in Leadership and Management is ideal for those who are leading or managing staff within their job role or who plan to pursue a career in management. It is also suited to those who are already in a supervisory position, but have had little or no formal training and wish to develop their existing skill set.

This qualification will give you the insight you need to work in a management role in a variety of settings. It aims to build on your leadership capabilities and show you how to manage projects, people and relationships. The innovative design of this qualification means you can fast track your progression to a level which is recognised by employers.

As part of this course you will study twelve mandatory units:


  • Understanding leadership
  • Lead & motivate team
  • Understand the organisation and its context

Plan and allocate work

  • Plan & allocate work
  • Understand organising & delegating

Change management

  • Understanding innovation & change

Problem solving

  • Solving problems & making decisions

Customer Service

  • Understand customer service

Motivation and objectives

  • Understand how to motivate & improve performance
  • Understand performance management

Health and safety

  • Understand health & safety

Career development

  • Develop yourself & others
  • Diversity
  • Manage self


  • Understand communication process
  • Workplace information systems

Training and coaching

  • Understand training & coaching
  • Induction & coaching


  • Understand discipline in the workplace
  • Conflict management
  • Understand stress management in the workplace

Quality management

  • Understand quality management

Assessment Methods

Assessments are due at the end of each unit. Your tutor will assess your work and build up your portfolio of evidence of learning.

A certificate will be awarded on satisfactory submission of evidence of learning for the units studied.

Course Delivery
Online, 36 weeks.

Entry Requirements
You will need to be over the age of 19 and been resident in the EU for at least 3 years.


Booking Form

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